We are committed to consumer privacy protection. VPNZ believes in privacy and online freedom and that it should be very clear how we manage and protect your personal information. If you have any questions or concerns, please contact us.
Our software utilizes the third party diagnostics service Fabric, a Google service, for the purpose of identifying service issues and problems inside our services. The information collected is generic in nature and does not contain personally identifiable information.
We use third party cookies, pixels and analytics tools to track sales promotions and advertisements to target potential users who need the value provided by the Services. The information collected is generic in nature and does not contain personally identifiable information.
If you are using the VPNZ Virtual Private Network (VPN) Service, we route all of your Internet traffic through our network. In each case, our software client establishes and maintains an encrypted tunnel between your browser or device and our network. Since we manage a global network, your Internet traffic may be routed through one or more different countries.
In order to enroll you in our service and maintain your account we need to collect your email. We may also use your email for billing and customer support. From time to time we may use your email to request your feedback on our service, advise you of promotional offers regarding our current and new services and provide you with updates on our new products and product features.
We may also collect information such as your email and payment information in connection with your purchase of our products and services. This information is used to fulfill your purchase and to bill you as necessary based on your service plan.
You agree to indemnify, defend, and hold harmless VPNZ, its officers, directors, employees, members, partners, agents, and suppliers, and their respective affiliates, officers, directors, employees, members, shareholders, partners, and agents, from any and all claims and expenses, including attorneys’ fees, arising out of your use of the Site and Service, including but not limited to your violation of this Agreement. We may, at our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.
We collect your email and your device information when you request customer support. We also collect information regarding your support request. This information is used to address your inquiry or service problem and to improve our service.
Changes to the Terms
VPNZ may update the Terms from time to time without notice. Any changes in the Terms will be incorporated into a revised Agreement that we will post on the Site. Unless otherwise specified, such changes shall be effective when they are posted. If we make material changes to these Terms, we will aim to notify you via App or when you check on our Website.